In the UAE, the Ministry of Human Resources and Emiratisation (MOHRE) is essential in overseeing the work force and implementing employment laws in both the commercial and governmental sectors. Various steps have been done over the past couple of years to improve the job market in the nation and offer chances to assist the local talent. Learn about the MOHRE-led programs, services, and procedures.
SERVICES MOHRE
In order to provide efficient services to the expanding workforce in the UAE, MOHRE develops a set of regulations and standards. The following is a list of some of the services that MOHRE offers to both businesses and employees.
EMPLOYER SERVICES
MOHRE provides a wide range of services to companies to help them manage their workforces effectively. Among these services are:
Obtaining a work permit
Employees who are employed in the UAE are issued work permits by the Ministry of Human Resources and Emiratisation (MOHRE). The employer can submit the following to request a fresh work permit:
- A color image of the employee on a blank backdrop
- A copy of the worker’s passport with six months left on it
- A letter of endorsement from the appropriate authority
- Academic credentials that have been approved by the employee’s home country’s ministry of foreign affairs
From the date of issuance, the permit is good for two months. A day is needed for MOHRE to grant this permit. There are several application fees for work permits. On learn more about the pricing structure, see our comprehensive guide to work permit costs in the UAE.
The UAE Ministry has released a new guideline concerning work permits. The new rule allows husbands to sponsor their husbands for a work visa in the UAE.
reporting a missing domestic worker
If an employee leaves without telling the employer, MOHRE gives the company the authority to file a report.
In support of such, the employer must provide documentation like:
- A passport photo of both the employer and the employee
- Residence and visa information for the employee
- A legitimate ID card for the employer, either in original or copy
With the exception of Dubai, the service is AED 418 per emirate. Through Amer Centers and the General Directorate of Residency and Foreigners Affairs, employers in Dubai may use this service (GDRFA).
Having to pay fines
Any fine incurred by the domestic worker may also be paid by the employer through MOHRE. In order to pay a fine, employers must have:
- A copy of the passport of the employer
- A genuine, current ID from a GCC employer, resident, or investor
- A true, authentic ID from the employer
MOHRE also oversees other work-related procedures. As an instance, the Ministry:
- Changes or modifies the work permit
- Revokes a used or unused work permit
- Provides a facility for inspecting work locations.
- Updates the recruiting system’s data
- jobseekers are trained
- Issue or revoke PRO cards, brokerage agency licenses, and temporary employment permits
- Meets quota requirements for businesses with 50 and more workers
- Conducts routine inspection
SERVICES FOR EMPLOYEES
MOHRE provides for the needs of employees in the UAE in addition to meeting the demands of employers.
RENEWAL AND ISSUANCE OF ABSHER CARD
A discount card called the Absher Card is provided to UAE residents employed in the country’s private sector.
To obtain an Absher card, you must:
- The Emirati approach
- Have a registered worker’s card
- At least one month’s worth of work experience in one place of business
- Being registered with the Abu Dhabi Pensions and Retirement Fund or the General Authority for Pensions and Social Security
- Have documentation of at least three pay transfers made under the Wages Protection System (WPS)
MOHRE issues the card within 7 working days after receiving your application. When the card expires, MOHRE renews it in the system automatically without requiring another application.
SALARY ISSUE SETTLEMENT
MOHRE requests the following information when filing a complaint about salary-related matters:
- List of company employees
- Complete establishment report
- Reports from earlier inspections
- Establishment placement plan
- A copy of the grievance
Salary difficulties are often resolved by the Wages Protection System (WPS) MOHRE wage payment report within three working days.
LIQUIDATION UNDER BANK GUARANTEE
The service helps workers in receiving money on the beneficiary’s behalf.
To receive this service, staff members must possess:
- Liquidation order from the court
- Settlement agreement prepared by the legal team to terminate the employer’s guarantee and approval
You must do the actions outlined below in order to start the service:
- Bring the court document expressing a bank guarantee in favor of the labour relations section to the meeting.
- The bank guarantee will be used depending on the employer’s discretion in the absence of a judicial order.
In 3 working days, the results are shared.
FOLLOW-UP ON WORKPLACE INJURIES AND ACCIDENTS
Additionally, MOHRE makes sure that workers receive insurance from their separate companies in the event of any workplace dangers. In order to use this amenity, personnel must:
- Labour contract
- The medical report from Abu Dhabi’s Health Authority that calculates the percentage of disability.
Such inquiries receive a response within 5 working days.
Additionally, MOHRE conducts workplace inspections, responds to queries, and looks into complaints. MOHRE complaints may be started by both employers and employees.
MOHRE TRADEMARKS
TWAFOUQ
Employers and employees can communicate with one another using Twafouq. By responding to legal questions and examining the validity of their complaints, it settles the disputes between the two parties. The fast-track MOHRE dispute center, which has locations around the UAE, resolves labour disputes in 10 working days.
TASHEEL
MOHRE’s Tasheel is an online platform designed to make payments and transactional procedures simpler for both businesses and employees. Employers can execute a number of procedures through the system supported by the government, including the application for a work permit and labour card, the submission of any necessary documentation, and the termination of the employment contract.
There are MOHRE Tasheel service centers in Deira, Muraqqabat, and Business Bay.
TAQYEEM
A division of MOHRE called Taqyeem works to improve labour market stability in the UAE. It facilitates the registration of laborers in the labour camp system and gives information on subcontracts, the status of commercial licenses, and their validity. In the nation, Taqyeem helps the work of around 35,000 people.
There are MOHRE Tasheel service centers in Deira, Muraqqabat, and Business Bay.
TAWSEEL
Tawseel is a network of mobile and cutting-edge service centers that serve to persons who frequently can’t visit government centers due to personal or professional responsibilities. Tawseel supports the issue of company licenses, the offering of job possibilities, and other services licensed by MOHRE with a sizable fleet of modern, well-equipped automobiles with a customer representative aboard.
TAWJEEH
To protect the interests of both employers and employees, Tawjeeh is a service center. Through the organization of training sessions and the distribution of pamphlets and posters, it provides information on the UAE labour law and its prerequisites. Tawjeeh also issues employment permits and contracts.
TADBEER
Tadbeer is a convenient, open-book, and centralized method for hiring domestic help in the UAE. The service center balances protecting the rights of its employees with ensuring the safety and security of the houses that employ them.
Tadbeer oversees sponsorships, domestic worker health insurance, and the settling of disputes between the two sides.
MOHRE INITIATIVES
PROGRAM MOHRE TAWTEEN
The National Program for Emiratization (Tawteen), which was launched by the Ministry, enables UAE citizens to work in the private sector. Anyone between the ages of 18 and 60 who possesses a citizen ID is eligible to use this site to request help.
If you’re looking for work,
- Connect to MOHRE.
- Choose the category of job searchers.
- Simply choose “Register a new user.”
- Complete the registration form’s necessary information.
- Select “Save”
After completing the process, you will get a text message or email with the username and password needed to confirm your registration.
Employers have the option of joining the Tawteen Partners Club, which improves their chances of finding the ideal applicants. There are three types of memberships:
- Platinum Class
- Gold Class
- Silver Class
Each of these alternatives makes it easier for businesses to get work permits for their staff.
The Tawteen program’s offerings go beyond employment dynamics. Tawteen has also created a Tawteen 360 Student Forum for kids in high school and college to receive career counseling and assistance.
THE MOHRE ESERVICES
For both employees and employers, MOHRE has established an online platform called eNetwasal. The site provides the ability to check the status of labour cards, work permits, salary certificates, and more online. You must be registered with MOHRE in order to use these services.
APPLICATION FOR MOHRE
Additionally, MOHRE has released an app that allows you to quickly and easily apply for all employment- and labour-related services. The MOHRE UAE app serves sponsors, domestic workers, laborers, and employees.
MOHRE TIMES AND LOCATIONS
DUBAI
Location: 62 Doha Road
Timings: 07:30 am – 02:30 pm
ABU DHABI
Location: Sultan Bin Zayed the First Street
Timings: 07:30 am – 02:30 pm
MOHRE CONTACT
You can contact Mohre by phone at +971-680-27666, email at ask@mohre.gov.ae, or by using their 80060 hotline number. You may also contact the Ministry through their official MOHRE website.
Please take notice that @MOHREUAE is the official account for MOHRE on social media, including Facebook, Twitter, and Instagram. The site is also present on LinkedIn and YouTube.
That is all we have to offer you. New rules are constantly introduced by the Ministry of Human Resources and Emiratisation to help both company owners and professionals. For instance, in an effort to stop the spread of the coronavirus epidemic, MOHRE recently announced a new method for renewing work licenses.
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