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All you need to know about GDRFA, Dubai

General Directorate of Residency and Foreigners Affairs services

GDRFA, or the General Directorate of Residency and Foreigners Affairs, is a government organization situated in Dubai that supervises international traveler admission and leave as well as foreign national residence. Every year, the organization handles thousands of applications from travelers to the UAE and is considered among the world’s best ports and border directorates.


The services provided by GDRFA are directly relevant to visitors and expats in Dubai. As a result, the corporation plays a critical role in supporting and facilitating the entrance and exit (clearing) of visitors and residents of Dubai. Furthermore, it enables outstanding individuals to join organizations in the UAE while also sponsoring their families. Tourists and professionals from other countries make significant economic contributions to the emirate. Yet none of this is feasible without extremely efficient GDRFA services.

The regulatory authority has reduced its operations over time, resulting in timely, accurate replies. You can request services online on the official GDRFA website or visit service centers located across the city.


The following is a list of the most popular GDRFA services.

Services for Family Books

GDRFA is in charge of everything pertaining to the Family Book. This covers services/book modifications related to marriage or divorce, adding a newborn child to the books, replacing a damaged or missing book, canceling a registration, and other services.

Services for Passports

Replace a damaged/lost passport, issue a passport for a foreign wife (husband dependent), issue a passport for a newborn child, and issue an electronic passport are all GDRFA passport services. Also, passport renewals are included in their services.

Services for Entry Permits

GDRFA entrance permit services include requests for a residence entry permit, long or short-visit visas, and visit visa renewals or cancellations.

Services for Residency

The GDRFA also provides residency services. As a result, whether you need a new visa, a visa renewal, or an update to your Residence Permit, you must contact GDRFA. Similarly, GDRFA accepts requests for the inclusion or removal of escort services, changes in status, residency permit transfer, and cancellation. Checking your visa status in the UAE is one of the GDRFA’s online services.

Users can also utilize the GDFRA Enquiry Service to locate their Unified Number.

Border Control Services

GDRFA monitors and registers all arrivals by land, air, and sea ports.

Services for Establishment Support

The GDRFA’s Establishment Support Services include processing requests at supporting establishments. They include supporting any company’s electronic services site, prohibiting services, and enterprise representative services.

Control of Violations

The department of Violation Control is primarily responsible for border control, violation control (documentation), and violator follow-up. It guarantees that the system is not abused and that everyone in Dubai follows the established legal procedure.

150 Mobile Services

This service is available for inquiring about residence, entry permits, and overstays. These services are available to both people and businesses.


Jadeed is an SMS-based event reminder and invitation service. You may sign up for service reminders for the following services:

  • Establishment Card Expiry Reminder
  • Passport Expiry Reminders For UAE Residents
  • Residence Expiry Reminder
  • GITEX Invitations
  • DSF Invitations
  • Passport Expiry Reminder for UAE Nationals
  • E-Gate Card Expiry Reminder
  • Security Messages
  • RSA Token Reminders to Establishments
  • Website SMS Messages
  • Web Portal SMS Messages

IVR Services

Every institution can obtain reports on the folks they have sponsored via the IVR System. Presently, four types of reports may be requested.

  • Valid Entry Permit report
  • Entry Permit violator’s report
  • Valid Residence report
  • Residence violator’s report

Services by Barq

You may apply for any documents from the comfort of your own home or workplace by using Barq Services. A member of the delivery crew will gather all papers and follow all processes. After the document is complete, it will be delivered to your home or workplace.

Distinguished Guest Services

This is a particular service provided by a sponsor for those who visit Dubai regularly. Among the advantages are:

  • An E-Gate card allows quick and easy entry and exit.
  • Renewal of the subscription rather than re-registration.
  • One-time payment facility rather than paying every time for a new visa.
  • Specified gateway for DG(s) and E-Gate cardholders.


This is the method through which GDRFA and Dubai Health Authority share data to verify that no fraud occurs.

Smart Gate

Smart Gate is a more efficient option than e-gates and human passport control counters. It enables travelers to complete immigration procedures without the aid of an immigration official. Passports, e-gate cards, Emirates IDs, and QR barcodes may all be used at the Smart Gate.

Al Saada’s

The GDRFA created the Al Saada card, a loyalty concessions program. Businesses (for workers) and visitors can use this card to get discounts on a variety of items and services.



The GDRFA Customer Service Phone Number is 800-5111. If you require assistance, a GDRFA customer service specialist will attempt to resolve your issue. You may also use the Amer E-chat service to ask inquiries.


Visit one of GDRFA’s Customer Service Centres to seek any of the aforementioned services.

  • GDRFA Head Quarters, Al Jaffilya
  • Tawar Center Section
  • Hatta Section
  • Free Zone Section- Dubai International
  • Airport
  • Airport Services Center
  • Almanara Center Section
  • Alissely section

These services are also available in Amer Centres in Dubai. For GDRFA online services, go to the official website.

This concludes our examination of the services provided by the General Directorate of Residency and Foreigners Affairs. The institution upholds law and order and governs visitors, residents, and workers in Dubai. You may create a GDRFA login and enjoy the services by going to the official website. You might also download the GDRFA app for a more convenient experience.

So you know where to go if you want to sponsor a family member, invite a professional for your firm, or renew an official document. Before you begin the application process, educate yourself on the many types of visas. For example, you may look at a Dubai investment visa or a Dubai tourist visa. The Dubai family visa is another popular sort of visa.

This article is only offered for educational purposes, providing a general understanding of its material, including relevant laws and regulations, and is not meant to provide specific legal advice. The Blog is not meant to take the place of qualified guidance from a licensed professional.

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